FAQ
Frequently Ask Questions
What does the package include ?
When you subscribe to COMSTARIPTV, you get login credentials to IPTV server with instructions for how to setup it on your device
Can I use my subscription on multiple devices?
Yes, We Provide Multiple Device Support IPTV Service. make sure you have purchased connections according to your device
Do you offer a refund?
Yes we offer refunds, Cancel at anytime, only pay for the period you have used our service and get the rest refunded. If you have any issue please contact us.
What Payment Methods Are Accepted?
We accept Paypal through secured payment gate with automatic currency conversion and no hidden fees.
When does my subscription start to be active?
Subscription starts to be active from the moment you will receive your activation credentials in your e-mail.
How long before I can use the service?
We activate all new accounts in 30 minutes to 12 hours after the invoice is paid.
Is IPTV Safe To Use?
Of course, IPTV is safe to use because this is simply a service that lets you stream your favorite cable channels on the internet without buying a cable connection. Even though we are not pirating anything here and the channels that we provide on our website are licensed and safe to stream.
What types of devices are supported?
Various devices are supported by us, including Smart TV, Kodi, VLC, PC, Vu+, DreamBox, Enigma, Android Boxes, Android Smart Phones, and Max.
Is a satellite or dish equipment required to use IPTV?
Satellite or dish equipment is not necessary to use IPTV. Our servers will connect you to the IPTV platform using your internet connection.
I'm getting buffering / freezings frequently. why is this happening
First thing to do is to restart your router, device abd try again. This helps in many cases. if the issue still continues, you have to test the internet speed directly from your device. Open this website: www.fast.com directly from your streaming device (not a different). The result should be 12 Mbps or higher. If your device in not getting the proper speed or our internet provider is throtlling your connection, you will experience buffering.